Cosmic Sparkle

Our Cancellation Policy

Individual dates:

We accept that there might be times when you will need to cancel us. Historically we have never charged a cancellation fee as we understand there can be many factors forcing cancellation such as illness, budgetary shortages or other situations within the venue. This works both ways as, on rare occasions, we may have to cancel for personal reasons.

Specific venues:

We rely on active input from staff when entertaining in Care Homes as without such social interaction our performances are less than they could be for the audience. We have no way of knowing which residents can stand, dance unaided or have any existing medical conditions etc..

With audience personal safety and enjoyment in mind, we regularly review all our venues and reserve the right to cancel specific venues at our discretion. This is very rare and will always be done with prior notice and our reasons will be fully explained.

Our equipment (Updated 17th August 2024)

Our equipment changed dramatically at the start of Covid-19 and has been regularly updated since then. The performance kit we now carry contains spares of everything so if anything fails we have the resilience to continue performing.

Our two BOSE S1 Pro battery operated speakers performed faultlessly for three years but have now been replaced with a matched pair of Electro Voice Everse 8 speakers which offer a huge improvement in sound quality. Should we require external power for our bigger PA systems we will provide our own RCD (Residual Current Device) and up to 300' of extension cables.

With regard to Infection Control please do not ask to use Cosmic Sparkle's dedicated microphone. We do carry other sanitized Shure microphones which can be installed and used for audience participation if required but please ask beforehand as they are not normally brought into the venue.

Vocals:

Cosmic Sparkle has five dedicated microphones and two different vocal processor setups.

Backing:

For most care homes we now use one or both of our Electro Voice EVERSE 8 or LD MAUI 5 GO 100 speaker sets none of which require access to power sockets.

For a few of the outdoor venues we will continue to use our mains powered LD Maui G28 G2 Column Speaker system.

For large (stage or outdoor) venues we have a full sound system based around a matched pair of Alto Black speakers and an Allen & Heath ZED12FX mixing desk which can be linked to the venue's front of house system if available. We also have two bass sub cabinets and three stage monitors for these large venues if required.

Recording:

We may from time to time, with the home's permission, use our Zoom H6 portable recorder to record the entire audio of a performance and some of these recorded songs may be made freely available on our SoundCloud platform at a later date. (No audience involvement or video is recorded)

Lighting:

Lighting (mostly used only in darker months or rooms) can vary from a reactive LED Table Star Cloth, simple glowing pin-lights and/or LED mushroom effect to a full-on 300 metre 3D RGB Laser and everything in between, including performer stage lighting and a 3m x 2m fully reactive LED stage backcloth.

NOTE: We will not use any strobe or laser lighting effects if advised that any member of the audience suffers from photosensitive epilepsy, and LED spotlights or lasers (if used) will never be directed into the audience.